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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andre Briceno

July 2, 2026

5  out of  5
rating by Andre Briceno
"Fast efficient and cordial great help as usual I’m so happy to have delt with this COMPANY HIGHLY RECOMMEND IT"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Angie Phillips

June 19, 2026

5  out of  5
rating by Angie Phillips
"Had the pleasure of working with Natalie Barker and Chris Sanders with this State Farm agency. Natalie referred us to Chris knowing he would go the extra mile in helping us get the very best deal for our beloved homestead and automobiles with great insurance coverage. We were able to save substantially and in our new retirements, that mean a lot! Thank you so much and I would highly recommend giving them a call to see what they can do for you 😉"
We responded:
"Thanks so much for the fantastic rating, Angie! We are so glad you had a positive experience with us here on State Farm Agent Ruz Ogra’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Cody Thurber

June 8, 2026

5  out of  5
rating by Cody Thurber
"These guys are awesome!"
We responded:
"Cody, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Ruz Ogra’s Team—we are always here to help!"
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ashley christensen

June 5, 2026

5  out of  5
rating by ashley christensen
"Chris made the process of getting car insurance surprisingly enjoyable. He was informative and took the time to explain everything clearly. He was personable, easy to talk to and entertaining throughout the entire process. If you’re looking for someone knowledgeable who can also make the experience pleasant, I highly recommend working with Chris!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Ruz Ogra’s Team. "
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Otis Williams

June 2, 2026

5  out of  5
rating by Otis Williams
"I am really elevated for the wonderful experience I had today with all the individuals that work in this particular state farm insurance office smiles from all of them as soon as I step in the door very peaceful atmosphere it felt like being with family i learn the names of most of them like Emily Carter who was the agent that was working on my wife and I policy, Chris Sanders, Jason and the rest of the family i encourage any and everyone who needs help with their individual policies and new policies they may need thank you all"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Ruz Ogra’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Gainesville ."
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Don Schlonski

May 5, 2026

5  out of  5
rating by Don Schlonski
"I've been with these guys for over a year and a half. I have great rates, great coverage and great service. I have texted on weekends, emailed at strange times when I buy new cars or if I have general questions about understanding my policies both home and auto.

I'm 60 years old and I want to make sure that when I have a question pop into my head that I get an answer.

I always get prompt reliable answers and service. Amanda and Ruz have answered me and handle my stuff very professionally and promptly.

In the past I would have said it was difficult to have a personal relationship at a distance with an insurance company but that's not true with these guys. I've never even met them in person and in fact we are a county away. But I have learned that that doesn't make a difference 😁"
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Roshni Ragnauth

May 4, 2026

5  out of  5
rating by Roshni Ragnauth
"Was amazing talking to you guys especially Adreanna she is so nice she know what she’s doing explaining everything so clearly. I would recommend her to everyone"
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Lisa Noyes

May 4, 2026

5  out of  5
rating by Lisa Noyes
"I am going through a really rough time in my life and Amanda was such a blessing to me! I was struggling with my life changes and my emotions got the better of me that day I spoke to her. She was so compassionate, listened to me and even made me feel better with my situation. She didn't hang up even when our transaction was taken care of. She stayed on the line with me, and her kind words helped me so very much! We need more people like Amanda in this world to make it a better place for all. I thank her with all my heart❤"
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Bri Woodward

April 28, 2026

5  out of  5
rating by Bri Woodward
"MJ was great he really helped me out!"
We responded:
"Thank you, Bri! I'm glad you had a positive experience with our team. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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Evelyn G Rodriguez

April 22, 2026

5  out of  5
rating by Evelyn G Rodriguez
"This recommendation is for Amanda Simmons agent at Ruz Ogra State Farm in Gainesville Fl. Ms. Amanda is an asset to her company demonstrating skills, abilities and talents beyond the scope of her duties! She stands out from the rest because her enthusiasm, knowledge and for being such a great communicator! Very charming and authentic. It was such a pleasure to talk to her and be able to understand insurance jargon better!"
We responded:
"Thank you for your wonderful feedback, Evelyn! I'm delighted to hear about your positive experience with Amanda. Her dedication and ability to make complex topics understandable truly make her an invaluable part of our team. We're grateful to have her, and it's fantastic to know she made such a great impression on you. If you have any more questions or need assistance, feel free to reach out anytime!"
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Craig Chrisman

April 17, 2026

5  out of  5
rating by Craig Chrisman
"Chris was a pleasure to work with. Knowledgeable & pleasant. I look forward to to working with him in the future."
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Dennie Payne

April 14, 2026

5  out of  5
rating by Dennie Payne
"MJ and the crew where great saved me some $$$ and pleasant to deal with"
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Yuriy&Iryna Minkevych

April 6, 2026

5  out of  5
rating by Yuriy&Iryna Minkevych
"Craig Morrison did a great job! He has taken care of me and my husband's Medicare with such dedication, knowledge and expertise.
Thank you for your help."
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Larry Lund

April 3, 2026

5  out of  5
rating by Larry Lund
"State Farm was a good listener to our needs and prevented us options."
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chrisghs15

April 1, 2026

5  out of  5
rating by chrisghs15
"My wife made us switch a couple years back, didn't think anything of it until I needed them. Nothing crazy just some questions about life changes. Was dreading calling expecting it to be some call center overseas on hold all day. Turns out there are here in town! Cassie was super helpful and their local office was convenient. Instead of having to scan and email stuff which I am not good at, I was able to just bring the documents by and sign in the office. Great customer service. But they do need a bigger office."
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Sarah Swanson

April 1, 2026

5  out of  5
rating by Sarah Swanson
"Jason Sparks was amazing! For me a great price! He was helpful, knowledgeable, easy to talk to and funny! Thanks Jason"
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Ratina Ouout

April 1, 2026

5  out of  5
rating by Ratina Ouout
"I've had the pleasure working with Cassie with my life and car insurance needs. I know I can be exhausting with all my questions but she answered and explained everything to me and didn't treat me like I was annoying her. Very professional and nice!! I've warned her that I'll be asking for her any time I have questions about all my different policies! I have recommended her to my friends! And the bonus, best prices in town! Thanks for everything!!!"
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Cassandra Nolan

April 1, 2026

5  out of  5
rating by Cassandra Nolan
"Cassie was so easy to work with!"
We responded:
"Thank you, Cassandra! I'm happy to hear that working with Cassie was a breeze for you. Our team is dedicated to making the insurance process as smooth as possible. If you need anything else, feel free to reach out!"
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Kelly Nolan O'Connor

April 1, 2026

5  out of  5
rating by Kelly Nolan O'Connor
"Cassie was wonderful to work with and she made our experience great. Everything was smooth and easy. She is very smart, kind, and professional. 10/10!"
We responded:
"Thank you, Kelly, for your fantastic feedback! I'm happy to hear that Cassie made your experience smooth and enjoyable. Her dedication to providing smart and professional service is truly appreciated. If you need anything else, feel free to reach out!"
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Daniel Chase Rossi

April 1, 2026

5  out of  5
rating by Daniel Chase Rossi
"Jason Sparks was amazing! He explained all my options and was able to get me a great deal. Highly recommend!"
We responded:
"Thank you, Daniel! I'm happy to hear that Jason was able to assist you effectively and secure a great deal. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Jason Smith

April 1, 2026

5  out of  5
rating by Jason Smith
"Jason did a great job"
We responded:
"Thank you, Jason! I'm happy to hear you had a great experience. If you need anything else, feel free to reach out!"
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Yasmeen S

March 31, 2026

5  out of  5
rating by Yasmeen S
"Jason Sparks is amazing! Saved me soo much! Thank you"
We responded:
"Thank you, Yasmeen! I'm happy to hear that Jason was able to assist you effectively. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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David Richardson

March 31, 2026

5  out of  5
rating by David Richardson
"Craig Morrison has taken care of me and my Medicare needs the past several years. He is knowledgeable and a joy to work with. Thank you Craig!"
We responded:
"Thank you, David! I'm happy to hear that Craig has been a great help with your insurance needs. His dedication and expertise are truly appreciated. If there's anything else we can assist you with, feel free to reach out!"
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Jessica Roman

March 31, 2026

5  out of  5
rating by Jessica Roman
"Jason Sparks is an awesome sales person . He was extremely helpful. He got me an amazing deal ."
We responded:
"Thank you, Jessica! I'm happy to hear that Jason provided you with such helpful service and a great deal. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Sunset Chaser

March 31, 2026

5  out of  5
rating by Sunset Chaser
"I can’t say enough great things about Cassie! She is truly an amazing insurance agent who makes the entire process feel effortless. No matter the situation, she handles every need with ease, professionalism, and genuine care.
Cassie is always responsive, knowledgeable, and takes the time to explain everything clearly, which brings so much peace of mind. You can tell she truly has her clients’ best interests at heart. If you’re looking for someone reliable, efficient, and a pleasure to work with, Cassie is absolutely the one to trust!"
We responded:
"Thank you for your wonderful feedback! I'm so happy to hear that Cassie has made your experience seamless and reassuring. Her dedication and care are truly invaluable to our team. If you ever need anything else, feel free to reach out!"