State Farm® Insurance Agent Ruz Ogra

"Alivea, thank you for sharing your feedback. We are glad you had a positive start with our team, but we sincerely apologize that our office team did not provide the helpful or confident service you expected when you reached out with an issue. Regarding your concerns about billing, please understand that while we strive to be as flexible as possible, certain payment schedules and requirements are set by our corporate billing systems and cannot be altered at the local office level. We regret any frustration this situation has caused and would appreciate the chance to discuss your account details with you directly to ensure you have a clear understanding of the information provided. We are using your feedback to improve our staff training and communication moving forward."

"Thank you, Amy! I'm so happy to hear about your positive experience with Holly. She truly enjoys making the process easy for everyone. Your recommendation means a lot to us. If you ever need anything else, just let us know!"

"Thank you, Tim, for your wonderful feedback! I'm so happy to hear that Miss Kimball was able to assist you with your insurance needs and provide valuable insights. We truly appreciate having her on our team, and it's great to know she made a positive impact on your experience. If you have any more questions or need further assistance, feel free to reach out anytime!"

"Katheryn, thank you for your wonderful feedback! I'm happy to know you found the perfect coverage with us. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"

"Thank you, Lilian! I'm happy to hear that Vivian provided you with such a smooth and professional experience. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out!"

"Thank you, Garry! I'm happy to know that you've found our assistance helpful and that your insurance coverage has improved while remaining competitive. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"

"Thank you, Jorge, for your wonderful feedback! I'm glad to hear that you found our team attentive and patient. Jason and the rest of our team are dedicated to providing excellent service, and it's great to know we could assist you effectively. If you have any more questions or need further assistance, feel free to reach out anytime!"

"¡Gracias, Nelson! Me alegra que Jon te haya ayudado con tu póliza de auto. Estamos aquí para cualquier otra cosa que necesites. ¡Gracias por elegirnos!"

"Thank you, Tim! I'm glad you found our service helpful, quick, and fair. Your satisfaction is important to us. If you need anything else, feel free to reach out!"

"Thank you, Lee! I'm happy to hear that our team is working hard to assist you. We appreciate your kind words and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"

"Thank you, Nick! I'm glad to hear that you found our service helpful and efficient. It's great to know that bundling your insurance with us has provided such a valuable benefit. If you have any questions or need further assistance, feel free to reach out anytime!"

"Thank you, Akshita! I'm happy to hear that Robert was able to assist you promptly and accurately. It's great to know that our team made communication easy and efficient for you. We appreciate your recommendation and look forward to continuing to serve your insurance needs. Let us know if there's anything else we can do for you!"

"Thank you, David! I'm happy to know you feel confident in the care of your policies. Your trust means a lot to us. If there's anything else we can assist with, just let us know!"

"Thank you, Cathie! I'm happy to hear that Chris has made such a positive impact on your insurance experience. His knowledge and sense of humor truly make a difference. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist with!"

"Thank you, Jason! I'm happy to hear that you've had such a positive experience with our office. Courtney is indeed a fantastic part of our team, and I'm glad she's been able to assist you so well. We appreciate your recommendations to your friends and are grateful for your trust in us. If you ever have more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"

"Thank you, Mike! I'm happy to hear that Miranda delivered excellent service and professionalism. We strive to offer fair pricing and quality service. If you need anything else, feel free to reach out!"

"Thank you, John! I'm happy you had a good experience with us and that you love our service. If there's anything else we can do for you, just let us know!"

"Hey Brittany! Thanks a bunch for your awesome review! We're so happy that Leanne could help you save money and provide quick, knowledgeable service. If you ever need anything else, we're here for you! - Ruz Ogra - State Farm Insurance Agent, Gainesville, FL"

"Thank you so much, Chasity! I'm happy to hear that Courtney and Miranda were able to make your insurance switch smooth and easy. We appreciate your recommendation and are here if you need anything else. Let us know if there's anything more we can do for you!"

"Riley, thank you for sharing your experience! I'm happy to hear that Robert and Emily have made you feel so welcome and well-served, even from 74 miles away. It's wonderful to know that our team has provided you with great service and rates. If there's anything else we can do for you, just let us know!"

"Thank you for your wonderful feedback, Ruth! I'm happy to know that we have been able to support you, your family, and friends. We're committed to providing the best service possible. Let us know if there's anything else we can do for you!"

"Thank you, Janie! I'm happy to hear that you had a positive experience. It's wonderful to know that the patience and assistance provided were appreciated. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for recommending us!"

"Thank you so much, Emma! I'm really happy to hear that switching to State Farm has been such a positive experience for you. It's wonderful to know that you feel welcomed and appreciated when you call. We're also glad you're enjoying the discounts for being an accident-free driver! If there's anything else we can do for you, just let us know. Thanks for being part of our State Farm family!"

"Thank you for your review, Kenneth! I'm happy to hear that Tori provided excellent service in handling your insurance needs for your new car. It's great to know that everything is on track with your insurance cards. If you need anything else, feel free to reach out!"

"Thank you for your review, Mark! I'm happy to hear that you had such a positive experience with our office. It's great to know that the detailed explanations were helpful for you. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"